In what way appointio is different from the free appointment making apps?

The free solutions often offer just basic functions. Our solution is professional, it can be customized, with automated reminders, with management for multiple services and it can be tailored to fit your business

Is there a trial

Yes, a trial version is available, during which you can try out all the important features– without obligation. This gives you the opportunity to see how the system works for your own services, how you can manage bookings, and what kind of experience it provides for your customers. The trial period helps you make a confident decision and get an accurate idea of how the system fits into your business.

How flexible is the system? Is it customizable?

One of the biggest advantages of our system is its flexibility. Thanks to its modular structure, almost every important element can be customized:

• – services, durations, prices
• – employees and locations
• – opening hours, breaks, days off
• – confirmations, notification texts
• – the look of the booking interface

So it can be tailored exactly to your business and evolves with you.

Can you cancel or modify an appointment?

Yes, the system gives customers the opportunity to cancel or modify their reservation themselves – according to the rules you set (e.g. how many hours in advance). This reduces the number of phone consultations and helps avoid no-shows. Changes are automatically displayed in the calendar, so you are always up to date.

Do I need to download a separate application to use it?

Neither you nor your customers need to download a separate application. The system is completely browser-based, so it is quickly and easily accessible from any device – phone, tablet, laptop. The interface is mobile-friendly, so your customers can also conveniently book on the go.

How secure is the system?

Security is of utmost importance to us. The system:

• – uses an encrypted data connection (HTTPS), so the data sent is protected
• – runs on reliable servers, with regular backups
• – complies with GDPR and other data protection regulations
• – handles customer data only as necessary for bookings
• – does not share data with third parties

This way you can be sure that both you and your customers are safe when booking an appointment.

How does the online appointment booking system work?

The system is fast and convenient to use:

• 1. You set the services, prices, available appointments and, if necessary, the staff.
• 2. Your customers can choose the right appointment for them via the online interface at any time – even at night.
• 3. The system automatically confirms the reservation and sends a reminder to minimize forgotten appointments.
• 4. And you see your bookings in a clear calendar, and much less time is spent on consultations.

This means you can spend more time on your work, and your clients appreciate the fast, convenient solution.