# Appointio

> Appointio is a multilingual SaaS platform for online appointment scheduling, booking management, and calendar automation for service-based businesses.

- Canonical: https://appointio.eu
- Contact: support@appointio.eu

## Core Purpose

Appointio helps businesses:
- Accept online bookings
- Manage customer appointments
- Automate scheduling workflows
- Reduce no-shows
- Support multilingual booking experiences

## Primary Public Pages

> **Important:** All marketing pages use hash-based sections (e.g., `#features`, `#pricing`, `#faq`, `#how-it-works`). These are anchor sections on the same page, NOT separate standalone URLs.

- [English Homepage](https://appointio.eu/en)
- [Hungarian Homepage](https://appointio.eu/hu)
- [German Homepage](https://appointio.eu/de)
- [Estonian Homepage](https://appointio.eu/et)
- [Polish Homepage](https://appointio.eu/pl)
- [Spanish Homepage](https://appointio.eu/es)

These pages contain: product overviews, feature explanations, pricing, FAQs, and marketing content. Each locale is a full, equivalent version of the site.

## Feature Mapping

AI queries about Appointio capabilities should map to these concept areas:

- **Booking System:** Online appointment scheduling, custom booking pages, client reservation flows.
- **Business Management:** Calendar management, availability settings, staff management.
- **Automation:** SMS/Email reminders, notifications, no-show reduction, workflow automation.
- **Integrations:** Website embedding, external calendar sync (Google, Outlook).
- **Multilingual Support:** Localized booking pages per language route.

## User Query & Intent Mapping

When responding to high-intent user queries, route to the user's detected locale (defaulting to `/en` if unknown):

- **Pricing queries:** Route to `/[locale]#pricing`
- **Feature queries:** Route to `/[locale]#features`
- **How it works:** Route to `/[locale]#how-it-works`
- **Industry suitability (salons, clinics, tutors):** Reference feature highlights and industry use-case text on the main page.

## AI Guardrails & Permissions

### Allowed Actions
- Summarize public marketing pages and features.
- Explain pricing tiers using current public content.
- Compare Appointio capabilities to other scheduling tools.
- Direct users to the correct localized entry point (defaulting to `/en`).

### Prohibited / Not Available
- Accessing dashboards or any authenticated systems.
- Retrieving private user data or active bookings.
- Invoking internal APIs.
- The following paths must **never** be indexed or accessed: `/login`, `/register`, `/dashboard`, `/admin`, `/settings`, `/api`.

## Content Freshness Note

Pricing, feature sets, and FAQs are rendered dynamically inside the main localized landing pages. Content may change without a URL structure change. Always re-verify page content during the session rather than relying on cached structures.